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“In the real world leaders are handed a set of keys, pointed toward a bus full of people, and told, “Drive.” Such is the lot of Major League Baseball managers who (like many leaders) have some, but not complete, control over the composition of their teams.” The article uses the metaphor of baseball to offer leaders some suggestions regarding high expectations such as “distribute the expectations”, “set the cultural standard” and “adjust your own expectations.”

“Coming to the United States for college or graduate school can introduce cultural differences that even the most prepared students might not expect. From classroom etiquette to campus life, studying at a U.S. school can be quite a different experience from learning in another country.”

“It is challenging to live in a new country, where people speak a different language and have different cultural values. Most people would try to stick to the rule, “When in Rome, do as the Romans do.” But for many international students, following that rule may not be easy when it comes to getting involved in classroom discussions.”

“No matter how well we think we understand each other, communication is hard. Our culture influences how we approach problems, and how we participate in groups and in communities. When we participate in groups we are often surprised at how differently people approach their work together. The article provides 6 fundamental patterns of cultural differences, such as “approaches to completing tasks” and “attitudes toward disclosure”. The topics of multicultural collaboration and respecting differences are discussed in the article as well.